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Last updated August 2026
These terms explain how a transfer request becomes a confirmed booking. Sending a request does not assign a driver. A booking is confirmed only when a Flawless Rides coordinator confirms the route, fare, payment method, and availability in writing.
Bookings are coordinated by Flawless Rides (legal name pending), registered in Morocco at Registered address pending. These terms are governed by Governing law pending.
No payment is collected during this request. The coordinator confirms the accepted payment method before driver assignment. A fixed fare applies only to the route, vehicle, passenger count, and luggage declared in the confirmation. Material changes may require a revised quote.
Change and cancellation conditions are confirmed with the fare before driver assignment. Any applicable charge must be disclosed before the traveller confirms. Travellers should request changes through the same WhatsApp conversation used to confirm the booking.
When a valid flight number is supplied, the pickup team can monitor the arrival and coordinate timing changes on WhatsApp. The traveller remains responsible for providing an accurate flight number and notifying the coordinator of itinerary changes.
Travellers must declare passenger and luggage totals. Oversized items require confirmation so an appropriate vehicle can be assigned. Child seats are available only after the requested seat type and availability are confirmed by the coordinator.
The traveller must provide a reachable phone number and accurate pickup details. Waiting time, meeting-point instructions, and any no-show conditions must be included in the written booking confirmation.
Questions about a booking should be sent to hello@flawlessrides.com or raised in the booking’s WhatsApp conversation.
The written confirmation for a specific ride records the operational terms agreed for that booking.